We want you to be completely satisfied with your purchase of the Bac to White Teeth Whitening Kit. If you need to make a return or exchange for any reason, we have a simple and customer-friendly returns and exchanges policy to ensure your peace of mind.

Returns
If you wish to return your Bac to White Teeth Whitening Kit, please contact our customer support team within 14 days of receiving the item. You will then have another 14 days to return the item once you have informed us. We will guide you through the process and provide you with the necessary instructions for returning the product.

To be eligible for a return, the Bac to White Teeth Whitening Kit must be in its original packaging and unused. We cannot accept returns of products that have been opened or used for hygiene reasons. Once we receive and inspect the returned item, we will initiate the refund process to your original payment method.

Exchanges
If you received a damaged or defective product we offer exchanges to ensure you receive a replacement promptly. Please contact our customer support team within 7 days of delivery to initiate the exchange process.

To qualify for an exchange, the item must be in its original packaging, and you will need to provide evidence of the damage or defect. Once we receive and verify the issue, we will ship a new product out to you.

Return and Exchange Shipping Costs
For returns or exchanges due to a mistake on our part or a defective product, we will cover the return shipping costs. However, for other reasons, the customer is responsible for the return shipping expenses.

Processing Time

We strive to process returns and exchanges as quickly as possible. Once we receive your returned item or confirm the exchange, we will initiate the necessary actions. Please allow a reasonable processing time for the refund or the replacement to be completed.

We are dedicated to providing exceptional customer service. If you have any questions or need assistance with returns or exchanges, please don’t hesitate to reach out to our customer support team. Your satisfaction is our priority, and we are here to ensure your shopping experience is smooth and enjoyable.